Returns & Exchanges

At DIVERSION, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your DIVERSION account or use our guest portal to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

• 3.
  Drop Off Shipment

  Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a home pickup through our logistics partner.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.